The simple
room service solution
Connect your hotel to the best local restaurants. Meet all your guests' expectations. Boost customer satisfaction
The best local restaurants connected to your hotel.
Accessible from your customers' smartphones in 1 click via a simple QR code.
More service, more customer satisfaction.
Without operations, so that your teams can concentrate on the essentials.
A 100% digital solution, available everywhere in France
Integrated into your establishment's digital ecosystem
Compatible with PMS & digital booklets for automated order management.
Validated by Atout France
Meets a mandatory criterion for 4-star certification.
Outsourced, with no operations to manage
Enables your teams to focus on their core business.
To increase upsell opportunities
Optimize your business' revenues effortlessly.
Discover Otely
Medium-sized hotel
Large-capacity hotel
Groups & channels
Other establishments
Satisfy every craving — even the unexpected ones
Fully digital room service
No more outdated room phones — your guests order in just a few taps ! The service is accessible via a simple QR code in your room or integrated into your digital booklet.
Order in 3 clicks
Guests simply scan, choose, and enjoy delivery right to their room door. A seamless experience for all your guests.
Food delivery available 24/7
Offer your guests the widest range of delivered foods thanks to our exclusive partnership with Uber Eats, while showcasing your favorite neighborhood restaurants.
Stand out from the competition
Boost your customer satisfaction and loyalty
Offer a service tailored to your guests' requirements, encouraging them to leave positive online reviews, thereby strengthening your reputation.
Improve your visibility & brand awareness
Stand out from your competitors with innovative room service customized to your establishment's image.
Offer your guests a premium-level service
Benefit from room service worthy of the finest hotels without the slightest effort.
Otely news
Bowo x Otely: a strategic partnership to enrich the in-room hotel experience
15/05/2025
Give your customers the experience they deserve
Testimonials
An innovative solution for building customer loyalty
FAQ
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Otely's room service menu is the most extensive on the market, with a virtually unlimited choice. On your menu, the best restaurants in your city, enough to satisfy all your customers' desires.
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Yes, the Otely ordering platform is available in all towns with populations of over 30,000 and surrounding areas.
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With Otely, you earn commission on every order you place. To find out more about how much commission you can earn, make an appointment with our team.
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Yes, the Otely catering solution is recognized by Atout France, and has already helped several hotels earn their 4th star.
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Otely is a Plug & Play solution that can be installed in your establishment in just a few days.
A QR code in the room, a quick training session and that's it!