In the hospitality sector, where the customer experience has become a key differentiating factor, Otely is the ideal partner to revolutionize your catering offer.
Discover why this turnkey solution is winning over the most demanding hoteliers.

Why choose Otely
for your hotel?

Facade of a modern wooden hotel with cantilevered balconies and large picture windows, under a clear blue sky.

Otely for your hotel

1.

All-in-one room service

Offer your customers an ordering platform that integrates your in-house catering offer as well as all the restaurants in your neighborhood.

2.

Meet travellers' new expectations

Improve your customer satisfaction with a catering offer that meets the new demands of travelers.

3.

Generate income effortlessly

Earn on every Otely order. Don't miss another opportunity to earn on orders placed on Uber Eats.

4.

A turnkey solution

Digitalize your F&B with a plug & play solution. An in-room QR code, quick training and you're ready to go!

Three people sharing an Asian meal on a bed, using chopsticks to enjoy sushi.

Practice

All-in-one room service

Are you looking for a turnkey room service solution?

Forget the logistical constraints of traditional room service: Otely takes care of everything for you.

No dedicated kitchen, no extra staff, no order management.

Access to a complete and varied catering offer, with no operational effort for your teams.

Thanks to an exclusive partnership with Uber Eats, your customers benefit from a fast, reliable delivery service, directly to their reception or door.

Do you already have an F&B offer?

With Otely, digitalize your hotel's entire F&B offering and capitalize on delivered catering by offering your customers the most comprehensive room service offering on the market.

Cost-effective

Generate income effortlessly

With Otely, turn every meal order into a real source of revenue. Every order placed generates a commission for your establishment, turning your room service into an effortless source of additional revenue for your staff.

No more lost revenue!

You retain control over orders placed from delivery platforms, while offering your customers a tailor-made experience.

Modern

Meet travellers' new expectations

Meal delivery is growing by leaps and bounds, and becoming an integral part of travelers' consumption habits.

With Otely, turn this trend into an opportunity for your establishment. Offer your guests instant access to the best restaurants and shops in your neighborhood, without them having to leave the comfort of their room.

A craving for sushi, pasta, mashed sausage or a forgotten toothbrush? With Otely, your customers can satisfy all their cravings (and little oversights) at any time of the day or night.

Thanks to an intuitive order process, your customers can order in just a few clicks, without having to enter any personal information. 

Connected

A turnkey service,
integrated into your digital ecosystem

The Otely ordering platform is designed to integrate with your existing digital ecosystem. Accessible via a simple in-room QR Code or from your digital booklet, the solution integrates with your PMS (Mews, Opera Cloud ...) for automated customer billing.

How do you launch Otely in your establishment?
A QR code to install in each of your rooms + a quick training session for your staff and you're ready to go!

And what about Otely on a day-to-day basis?
Your team has access to a dedicated back office and real-time alerts for easy tracking of all your customers' orders. Thanks to a quick learning curve, your hotel will be ready to offer its guests an innovative experience, without weighing down your internal processes.

Surprise your customers with a experience

Otely enables you to meet the expectations of a demanding and increasingly connected clientele, by offering them a tailor-made solution.

Whether your customers are looking for comfort, flexibility or simply the best burger in town, Otely adapts to offer a differentiating experience for every stay.

Testimonials