Customer testimonial - Leprince Hôtel-Spa
LePrince Hotel-Spa
A hotel in the heart of Le Mans
Located right in the center of Le Mans, Leprince Hôtel Spa offers an elegant and soothing setting, ideal for a relaxing interlude. With its refined ambience and wellness area, every stay is an invitation to relax.
With Otely, the hotel offers modern, seamless room service, enabling guests to order their favorite dishes in just a few clicks, directly in their room. A simple, intuitive solution for an even more comfortable experience.
The Otely effect
24/7
room service always available
35%
conversion rate
+60
customer-selected restaurants
A tailor-made
customer experience, an effortless source of revenue
With no in-house restaurant, Leprince Hôtel Spa wanted to offer its customers a fluid and varied in-room catering solution, while avoiding the complex management of traditional room service.
Challenge
Solution
With Otely, the hotel has found a turnkey solution, enabling it to offer a diversified range of dishes available 24/7, with no logistical constraints or additional workload for its teams. Thanks to instant access to a virtually unlimited offer, guests can order their favorite dishes in just a few clicks directly from their room, offering a comfortable, made-to-measure experience.
Results
✓ An unlimited offer available 24/7
✓ Room service without cooking and, above all, without operations
✓ Customers won over by a tailor-made experience
Thanks to Otely, Hôtel Leprince boosts customer satisfaction by offering a tailor-made service to its customers without operations.
Would you recommend Otely to other hoteliers?
"Yes of course, why bother again with a room service menu with reheated products not to the taste of customers? Let them choose what they want directly!!!"
Ana - Hotel Manager
Pleasing your customers has never been easier.
Join the visionary hoteliers who are transforming the in-room experience with Otely.
Take action today!