Customer testimonial
Hotel Paradiso
The hotel cinema experience
Located on boulevard Diderot, Paris 12ᵉ, Hotel Paradiso, operated by mk2 is the world's first hotel-cinema, offering a unique immersion for 7ᵉ art enthusiasts. Its 37 rooms, equipped with video projectors and giant screens, transform every stay into a true cinematic experience.
The Otely effect
5
orders per room per month
85%
conversion rate
+130
customer-selected restaurants
Offer more choice with digital room service
With a room service menu focused on snacks and no real dedicated kitchen, Hotel Paradiso was looking for a solution to enhance its F&B offering without operations. The aim was to offer more choice to their customers, while guaranteeing a simple, fluid experience, all without complicating the work of their teams.
Challenge
Solution
Hotel Paradiso chose Otely because of its approach to hospitality:
A wide choice of local restaurants to satisfy all their customers' tastes, without the need for an in-house kitchen.
A connected solution that integrates into the establishment's digital world.
A simple customer journey, in which the hotel remains at the heart of the experience.
Results
A successful experience, thanks to a richer offering that's just a few clicks away.
This saves staff time, freeing them from management and preparation constraints.
Hotel Paradiso enriches the guest experience with a modern solution, in line with its innovative positioning and changing travel expectations.
"It's perfect for us, exactly what we needed to give our customers every possible choice while operating serenely on the team side."
Fabien - Manager, Hotel Paradiso
Pleasing your customers has never been easier.
Join the hoteliers who are transforming the in-room experience with Otely.